Patients enquiring about their own care
If you are a patient in our care and want to talk to someone about your care or change an appointment, please contact your care team using the details provided to you by the team.
Crisis support line: 0800 0516171
Our mental health crisis freephone line 0800 0516171 is available for anyone, of any age, living in our Trust area of County Durham and Darlington, Teesside, Selby, York and most of North Yorkshire.
The line is open 24 hours a day, seven days a week and mental health staff are on hand to take your call.
You can also read our information about what to do in a mental health crisis.
Data protection officer
Read our data protection legislation and contact our data protection officer if you want to:
- access your records
- have a query about your records
- are concerned about your privacy and confidentiality.
Directory of services
Our Directory of Services provides contact details for the clinicians and managers leading the services in your area.
The document is structured first by locality (e.g. Durham, Teesside etc.) then by service type (e.g. older people’s services, children’s services).
This document is regularly updated.
Finance – invoices
Please contact the hospital direct – contact details are provided on the locations and contacts pages.
To contact your local governor, please send your questions or comments to (please tell us the name of the governor you wish to get in touch with and give us your contact details so that a reply can be sent to you):
Address: Trust membership administrator, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Telephone: 01325 552314
Find our more about being a Trust governor.
Involvement and engagement team
We advertise our vacancies on NHS Jobs.
Read more about careers at the Trust.
For any media enquiries please contact our communications team:
Read our social media guidelines.
If you are interested in becoming a member of the Trust and finding out more about our work our membership team can help.
Address: Trust Secretary’s Department Tees, Esk and Wear Valleys NHS Foundation Trust, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Telephone: 01325 552314
Patient advice and liaison service (PALS)
Contact our patient advice and liaison service with your comments, concerns or complaints about our services.
For all recruitment enquiries, including requests for references, please contact our recruitment teams:
Corporate services – firstname.lastname@example.org
Durham and Darlington – email@example.com
Estates and facilities – firstname.lastname@example.org
Forensic services – email@example.com
North Yorkshire – firstname.lastname@example.org
Pharmacy – email@example.com
Teesside – firstname.lastname@example.org
Find out more about vacancies at our Trust
Research and development
Want to find out more about research carried out in the Trust?
Read about our research and development work, including current studies and how you can get involved.
Would you like to volunteer for the Trust?
Read more about volunteering at our Trust