How we decided our objectives
We are a learning disability trust and accessibility is important to us. When we made this website, we worked hard to make it accessible. Accessibility continues to be a priority as we add and update information.
Most of our website is accessible. However, we know some documents are not fully accessible.
Accessibility laws do not require us to fix PDFs or other documents published before 23 September 2018, if they are not essential to deliver our services. Because of this, we do not plan to create accessible versions of these documents.
We also have a disproportionate burden assessment. This explains why some documents published after September 2018 are not accessible, if they are not needed for patient care and the delivery of our services.
However, we believe that meeting the objectives in our roadmap will mean we continue to improve the accessibility of the information we share.
Documents on our website are written by people from all across our trust. The best way to make sure these documents are accessible is to think about accessibility from the start. Because of this, a key priority in this roadmap is teaching our colleagues about accessibility and how to create accessible content.
Our objectives to improve accessibility
Ongoing: We want everyone in our trust to think about accessibility when they create information. We will continue our internal accessibility campaign throughout the year. It helps colleagues understand what accessibility is, why it matters and how to create accessible content. We also run training sessions for teams who create and publish information regularly.
Spring 2026: Work with our web developers to fix the functionality issues highlighted in the accessibly audit.
Summer 2026: Share good practice around content issues highlighted in the accessibility audit with the rest of the communications team.
Autumn 2026: Refresh our internal accessibility campaign to help our colleagues create information that is accessible.
Winter 2026: Create short videos to share good practice on how to keep web pages accessibility friendly.
By following this roadmap, we expect to publish fewer documents that are not accessible.
Yearly accessibility audits
This website is audited every year. We look to fix any problems that the audit highlights to us. The last audit was in January 2026.
The 2026 audit highlighted some issues which we have fixed including adding missing alt text for graphics.
If you have any feedback, please email [email protected].
What we’ve done so far to improve accessibility
We keep working on our website so that the information we share is easy to find, easy to understand and supports patient care. This includes:
- Autumn 2023: Updated our policy process to signpost policy writers and other document authors to our information for staff about how to write accessible content.
- Autumn 2023: Updated our policy process to ask policy writers to use the check accessibility function in Word and fix all errors.
- Winter 2023: Made sure colleagues have access to Word templates that make it easier to create content that is accessible.
- Spring 2024: Relaunched our educational internal campaign about accessibility.
- Summer 2025: Reviewed easy read documents on our website and worked with our website developers to create html versions that meet accessibility legislation.
- Autumn 2025: Focused on co-creation activity and accessibility so that when our colleagues create information with patients and carers, it meets all accessibility standards.
- Winter 2025: Created a trust style guide that includes information about creating accessible content.
