A privacy notice describes how Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) will use your personal information to help your recovery. Personal information is information that identifies you as an individual.
The following information is a short version of our full privacy notice. You can request a hard copy from a member of clinical staff. A privacy notice for carers and associated people is also available.
Data protection officer
Ms Louise Eastham
Head of Information Governance
Lanchester Road Hospital
Tel. 0191 333 6637
We keep and use your personal information to help us to look after you and to give you the best care because we have a legal obligation under the Health and Social Care Act 2012 and Care Act 2014 as a National Health Service provider (NHS Trust).
Our lawful reason for processing your information is:
“It is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.”
Information we keep about you:
• Your name, date of birth, where you live, your family or carers names.
• Health appointments.
• Test results.
• Information about your health and social care.
• Any care plan you have received.
How long do we keep your information
We will keep your information according to the NHS records retention times. We must not keep information for longer than necessary.
Where we get your information if not directly from you
We normally would get some of your information from your general practitioner (GP). We might get some information from social services.
Automated decisions and profiling
We do not use your information in automated decision making or profiling.
We may routinely share your personal information with external organisations which are involved in your care or treatment. We do not need your consent to do this.
We may share with: other NHS Trusts, such as Acute NHS Trusts; Local Authority Social Services and your GP.
Sometimes, if your care involves organisations from the external sector we will also share your information with them. You will be made aware of this at the time.
Sometimes we have to share your information even though you don’t want us to, but we will have a legal reason for doing this.
If you want to know exactly who we’ve shared your information with or exercise your right to access the information we hold about you, please contact our Data Protection Team:
Tel. 0191 333 6330
Post to: Data protection team, Archive records office, Lanchester Road Hospital, Durham DH1 5RD.
We will seek your consent
There may be some occasions when we need to seek your consent, ie when we use your personal information for reasons not related directly to your care and treatment. You can withdraw your consent at any time.
Processing for research purposes
TEWV may use your personal information for its own research work. We do not need your consent to do this as long as the research is compatible with the purpose for which the data was originally collected. Please refer to the full Privacy Notice on the TEWV website.
What are your rights?
You have the following rights:
• Confirmation that we are processing your personal data.
• A copy of your personal data and other information that we keep about you.
(There will be no charge to access your personal information/records).
• The right to request mistakes to be corrected and incomplete information completed.
• The right to erasure, restriction of processing and object to processing; however, under some circumstances these rights may not apply.
You have a right to make a complaint to the Information Commissioner’s Office:
Cheshire SK9 5AF
Helpline. 0303 123 1113 (local rate)
Landline. 01625 545 745 (national rate)
You can talk to the data protection officer for advice on any of these rights. You may also talk to your care team about the use of your personal information.
Concerns and complaints
If you are unhappy about the way we have handled your information, you may wish to make a complaint. Advice on how you can do this and the support available can be found here.
Information in other formats
Was this information useful? Please let us know by clicking here.