Mandarin ward, Ridgeway, Roseberry Park, Middlesbrough

Ward/service name
Mandarin ward
Address Ridgeway
Roseberry Park
Middlesbrough
TS4 3AF

Telephone
01642 837405
Ward manager: Carly Flounders

Clinical lead: Ceira Hamilton-Johannson and Kevin Ramiah

Responsible clinicians:

Mandarin ward cares for patients with an ongoing need for treatment due to enduring a mental illness linked to an offending behaviour.

Philosophy of care
Mandarin ward’s philosophy of care adopts a holistic approach to patient care, in an environment which minimises the risk of harm to the patient from themselves and others. Our focus is to provide active interventions to help reduce distress for the people in our care and promote recovery.
We aim to improve quality of life by promoting choice, dignity, self-respect, independence and the rights to individuality, all within a least a restrictive environment as possible. We aspire to empower every patient to meet their own individual needs and goals, enabling them to reach their full potential.
We also promote patient involvement and encourage people in our care to maintain and develop relationships with families, friends and carers to build a network of support.

Daily routine
Mandarin ward has a seven-day activity programme. This programme was co-created by ward staff and patients.
Our activities are flexible and reflect the interests and needs of the people in our care on the ward. If you have any interests or hobbies, please discuss these with staff and we can consider if they can be incorporated into the session.
We have a daily motivational meeting and staff will let you know of any important information. You can also discuss if you can plan any leave for the following day.

Meals and drinks
We provide three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. You are also able to have your own snacks.
If you have any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.
The ward operates protected mealtimes, to make sure you have your meal with limited disruption. We therefore ask that professionals and carers avoid contacting the ward at mealtimes where possible.