Who are we?

The adult mental health Trustwide deaf service is for deaf and deafblind people aged 18 years or older who mainly use British Sign Language to communicate and who have mental health problems.

We work with the community mental health team in your local area.

The service is hosted and led by Northumberland, Tyne and Wear NHS Foundation Trust in partnership with Tees, Esk and Wear Valleys NHS Foundation Trust

There are six members of our team and they are:

Dr Philip Matthews, consultant psychiatrist

Joyce Pennington, nurse

Donna Rymell, nurse therapist

Emmanuel Chan, nurse

Cheryl Young, Deaf support worker


Anne Sheriffs, secretary

How can you be referred to the service?

If you think you have a mental health problem, and want our help, the first thing to do is to see your family doctor (your GP). Your doctor can then write to us and your local community mental health team, to ask us to see you.

Where will I be seen?

The first time we meet you will be at a clinic near to where you live, at your GP surgery or at your home.

What will happen?

We will discuss your problems with you. We will use British Sign Language if this is your choice. A British Sign Language interpreter can be arranged if needed.

We will decide, with you and your family (if you want them to be there), whether we can help you and where we will see you again. This might be at the clinic or in your home.

We will write to your GP to let them know what we have discussed and how we can help you. We call it a care plan. It aims to help you feel safe and stay well. You can have a copy of this letter.

The community team will continue to look after you with our service when you are under our care (“care co-ordination”).

For further information, please contact

Adult mental health Trustwide Deaf Service

1st Floor, Lancaster House, 7 Falcon Court

Preston Farm Industrial Estate

Stockton-on-Tees, TS18 3TS

Tel 01642 368 302

Fax 01642 368 301

Mobile 07717697387

Email emmanuel.chan@nhs.net

Minicom: 0191 287 5228



You can also contact the community or crisis teams via short text messaging SMS or Next Generation Text Relay Service NGTS. Please check your care plan for their contact details and be aware that not all services have publicised their mobile numbers.

You are advised to include your name and date of birth when you contact them especially via SMS.

The information for this regional service and a range of mental health self-help guides are available in BSL at www.ntw.nhs.uk/bsl

Leaflet reference: L994
Version: V1
Date last updated: 18 / 12 / 2017
Archive date: 18 / 12 / 2020
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