Contact information
Address
163 Durham Road,
Stockton
TS19 0EA
Telephone
- 01642 610399 (office)
- 01642 610392 (lounge)
Aysgarth is our short term respite service for adults with learning disabilities who can have complex needs or present with challenging behaviours.
Who can stay at Aysgarth?
Our service is for adults who:
- have a learning disability or acquired brain injury
- and have identified health needs which require nursing intervention
- and have prior continual health funding.
Our team
Our team includes:
- charge nurse
- deputy charge nurse
- registered staff nurses (RNLD)
- care staff
- housekeepers.
The service also has a range of therapy staff that visit the unit on a referral basis and includes occupational therapy, speech and language therapy, dietetics and physiotherapy.
Our facilities
We aim to provide a high quality service of person-centred care through supporting your loved one as well as you, their parent / carer.
We offer a relaxed and comfortable environment for your loved on which encourages choice and promotes dignity and respect.
We will support your loved one with their daily lives, promoting physical and emotional wellbeing, and broadening opportunity for social activities.
We provide an annual medical with routine medical screening and will invite you be involved in this.
At Aysgarth we have:
- six beds
- two lounge areas, both with televisions.
On the unit we offer:
- activities such as the light and sound room
- trips into the community
- art and craft sessions
- music sessions
- take away and DVD nights
- a variety of cultural foods being experienced during themed evenings.
Meal times
Meal times are protected and flexible to meet individual needs. Meals and snacks are also available outside of these times.
- Breakfast 7am – 9am
- Lunch noon – 2pm
- Tea 4.30pm – 6.30pm.
Visiting the unit
We are flexible on visiting times and welcome relatives and carers – please contact us to arrange your visit.
Emergency short term admissions
We know that your needs can change quickly and we aim to support this by providing access to emergency short term admissions.
Support for parents and carers
We are here to provide advice and support to you as a parent / carer. We offer a safe environment and flexible service that works in partnership with you to meet your needs.
How to access
Any professional or a carer can refer someone to Aysgarth.
When we receive a referral, a qualified member of staff will complete an eligibility assessment to ensure that the person who has been referred meets the admission criteria. We may ask other professionals and services involved in the person’s care for more information to help us make the right assessment.
When eligibility criteria are met, we will offer a phased introduction to the service, at a pace to suit each person’s needs, including:
- meeting the staff at the unit
- developing a care plan
- setting up a series of short visits eventually leading to an overnight stay.
We then tailor short term care at regular intervals to suit the person’s own needs and the needs of their family.
Feedback
Please let your care team know if you want to comment on whether:
- this information is useful
- any information is missing
- you do not understand the information
Do you have concerns or complaints?
If you have concerns or complaints about a service, you can:
- tell a member of staff
- call our complaints team – freephone 0800 052 0219
- email [email protected]
Information in other languages and formats
All our website and leaflet information can be made available in many formats. Please ask a member of staff if you would like this information in another language, large print, audio or braille.
