2 Bankfields Court, Normanby, Middlesbrough

Address:
2 Bankfields Court
Normanby
Middlesbrough
TS6 0NP  

Phone: 01642 283752

2 Bankfields Court is our short term respite care unit for adults with learning disabilities who have complex health needs and / or behaviours that challenge services.

Who can stay at 2 Bankfields Court?

We offer short term care to adults with a learning disability and one or more of the following:

• additional physical disabilities which require regular nursing intervention
• severe challenging behaviours
• severe uncontrolled epilepsy
• people who require specialised health care e.g. tracheotomies, regular emergency medication.

Our team

Our team includes:

• charge nurse
• deputy charge nurse
• staff nurses
• care assistants
• house keepers.

The service also has a range of therapy staff that visit the unit on a referral basis and includes occupational therapy, speech and language therapy, dietetics and physiotherapy. 

While your loved one is with us at 2 Bankfields Court, a qualified staff nurse will be on shift supported by trained care staff.

Our facilities

We aim to provide a high quality service of person-centred care through supporting your loved one as well as you, their parent / carer.

We offer a relaxed and comfortable environment for your loved on which encourages choice and promotes dignity and respect.

We will support your loved one with their daily lives, promoting physical and emotional wellbeing, and broadening opportunity for social activities.

We provide an annual medical with routine medical screening and will invite you be involved in this.

At 2 Bankfields Court we have:

• five bedrooms
• a large lounge and dining area.

On the unit we offer:

• sensory sessions
• games
• arts 
• crafts
• TV
• DVD
• Wii and Playstation
• outings into the community including to local shops, parks and beaches.

Meal times
Meal times are protected and flexible depending on a person’s needs and planned activities. Approximate meal times are:

• breakfast between 7am – 9am
• lunch noon – 2pm
• tea 4.30pm – 6.30pm.

Visiting the unit

We have a flexible visiting policy and welcome relatives, friends and professionals to visit or phone the unit.

We ask visitors to call ahead to let us know they are coming in to visit and so we can make sure the person they are visiting is in on the unit at that time.

Emergency short term admissions

We know that your needs can change quickly and we aim to support this by providing access to emergency short term admissions. 

Support for parents and carers

We are here to provide advice and support to you as a parent / carer. We offer a safe environment and flexible service that works in partnership with you to meet your needs.

How to access the service

Any professional or a carer can refer someone to 2 Bankfields Court. 

When we receive a referral, a qualified member of staff will complete an eligibility assessment to ensure that the person who has been referred meets the admission criteria. We may ask other professionals and services involved in the person’s care for more information to help us make the right assessment.

When eligibility criteria are met, we will offer a phased introduction to the service, at a pace to suit each person’s needs, including:

• meeting the staff at the unit
• developing a care plan
• setting up a series of short visits eventually leading to an overnight stay. 

We then tailor short term care at regular intervals to suit the person’s own needs and the needs of their family.