If you used services in April or May 2023, you could be invited to take part and give your feedback on the quality of support you received.
In last year’s survey, responses were received from adults aged 18 and over, who used the survey to give their views on what is working well and what needs improvement.
Our Trust is always interested in your views about the care and treatment we provide. All feedback helps us to improve our services and the care we provide.
This year, for the first time, the survey will be inviting people aged 16 and over to share their experiences of care. This is really important to help understand how well young people’s care is transitioned as they move into adult services.
The survey can be completed online or as a paper questionnaire. The survey is confidential and carried out by the Care Quality Commission and a dedicated Survey Coordination Centre at Picker, on behalf of NHS England. The responses are not shared with staff, so participation will not affect your care or treatment.
The results will be published in the spring of 2024 and will be used to assess Community Mental Health Trusts in England. What we learn will enable us to identify key priorities, aiding our mission to provide the very best care for you and our community.
If you are invited to take part in the survey and need help completing it, please call 0800 783 1775.
