Patient experience – easy read

Good

Ok

Bad

writing your answers.

using an ipad.

telling a friend / carer what you want to say.

The questions are important so that we can make things better.

So we can give you the best care and treatment.

The staff look at and talk about the information every month.

Sometimes a plan is put in place to make things better.

If you want to see what everyone has said ask a member of staff to show you.

Thank you for your help.

Please tell a member of staff.

Freephone 0800 052 0219 or

Email [email protected].

Feedback

We’d like to know if you thought this information was

• good or bad
• if anything was missing you wanted to know
• if there was anything you didn’t understand.

Let a member of your care team know.