Useful national organisations:


Rethink works to help everyone affected by mental illness recover a better quality of life by providing information, advice and advocacy services. The website has useful sections on employment, money, benefits and legal rights too.

  • Tel: 0845 456 0455 (general enquiries)
  • National Advice line: 0208 974 68 14 (Monday, Wednesday, Friday 10am to 3pm; Tuesday & Thursday 10am to 1pm)
  • Email:
  • Website:

Hearing Voices

Offers information and support to people who hear voices as well as friends, relatives and carers.


Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair.


SANE offer emotional support and information to those experiencing mental health problems, their families and carers. They provide information on illnesses and symptoms, local and national mental health services, treatments and therapies.

Young Minds

YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people. Driven by their experiences we campaign, research and influence policy and practice.

NHS 111

111 is the NHS non-emergency number, available 24 hours a day, seven days a week. It’s fast, easy and free. Call 111and speak to a highly trained adviser, supported by healthcare professionals. Calls are free from landlines and mobile phones.

Find out more about NHS 111 on NHS Choices website.

Useful books

  • ‘Think You’re Crazy? Think Again: A Resource Book for Cognitive Therapy for Psychosis’ by Anthony P. Morrison, Julia Renton Paul French and Richard Bentall (published 2008)
  • ‘Overcoming Paranoid & Suspicious Thoughts’ by Daniel Freeman, Philippa Garety and Jason Freeman (published 2006)

Early Intervention in Psychosis Service (EIP)

Early Intervention in Psychosis (EIP) Services have been set up across England to help young people who are experiencing psychotic experiences for the first time, whatever the cause may be.

EIP teams are usually made up of a range of mental health professionals including doctors, nurses, social workers, support workers and psychologists.

The services work closely with young people and their families (or people close to them) to help them to get back on their feet again and to get on with their lives. We know that in the past some people who developed psychotic experiences often didn’t get appropriate help soon enough and their psychosis was often left untreated.

EIP services aim to see people as quickly as possible and to give them and their families the specific help they need.

This might be information or help to make sense of what’s going on, medication, help with finances, help with school, college or an employer, individual or family therapy or merely someone to talk to.

By getting in as early as possible they aim to minimise the disruption that psychosis can bring to young people who may experience psychosis and their families.