Searching of people and the environment – Ridgeway, Roseberry Park, Middlesbrough

Why we carry out searches at Ridgeway

It is necessary for staff to carry out searches of patients and the environment during your time at Ridgeway. Searching is carried out to maintain a safe environment and to preserve the integrity of the site for patients, staff and visitors.

 

What to expect during your stay/visit in Ridgeway

Certain items are prohibited within the service. Searches are carried out to make sure that prohibited items are not taken into / used in the unit

Personal property allowed in the unit is determined by the multi-disciplinary team (MDT) on an individual basis, determined by individual risk. All patients will have an individualized risk assessment to determine if any searching is required or in what circumstances may necessitate

When a search is carried out you will be asked to go a specified area where you will be given the opportunity to declare any items. The procedure will be then explained to you and the search carried out.

 

Who will carry out searches?

Ridgeway and security staff carry out searches and are trained to do so. There will be at least two members of staff present during any procedure and the person carrying out the search will be the same gender as the patient.

 

Dignity and privacy

Staff will ask for your consent prior to any search of your room or property, if consent is not given and staff have reasonable cause to suspect prohibited items are within the area, a search can still be conducted and you will be asked if you want to be present.

 

Are the staff trained to do this?

Staff receive training to carry out searches.

 

Your views are very important to us

We would also like to hear your comments about the service we provide – what we do well and what we could do better? Please feel free to fill in a comments form, which can be found in the waiting area, and post it in the comments box. Don’t forget to include your contact

 

Leaflet reference: L1066
Version: V1
Date last updated: 13/09/2019
Archive date: 13/09/2022

 

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Address:

Secure outreach and transitions team
Open office 4, Second floor
Cleveland Way
Ridgeway
Roseberry Park
Marton Road
Middlesbrough
TS4 3AF

Tel: 01642 837444

Read and print a downloadable easy read version of information for this service.

Leaflet reference: L1060
Version: V1
Date last updated: 30/7/2019
Archive date: 30/7/2022

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Secure outreach and transitions team
Open office 4, Second floor
Cleveland Way
Ridgeway
Roseberry Park
Marton Road
Middlesbrough
TS4 3AF

Tel: 01642 837444

 

Download a PDF of our easy read information for this service L1059 v1 secure outreach transitions team – community – durham and darlington

 

Leaflet reference: L1059
Version: V1
Date last updated: 30/7/2019
Archive date: 30/7/2022

 

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TEWV research and development
Flatts Lane Centre
Flatts Lane
Middlesbrough
TS6 0SZ

Tel: 01642 283501
Email: TEWV.ResearchandDevelopment@nhs.net

 

What is research?

Research is:

 

Why is research important?

 

Who is involved in research?

Anyone can be involved in research. We particularly encourage service users and carers to get involved.

Research can be carried out by healthcare professionals or researchers working in a University, or other health and social care organisations.

 

If I choose to participate, what is involved?

All research is voluntary. You have the right to withdraw at any time without reason.

All research is confidential, as it is with your care.

You will be given an information sheet about the research study. This will give in depth information about what is involved and you will have the opportunity to ask questions and discuss further with a member of the research team if you wish.

You will usually sign a consent form if you decide to take part in the study. This can be done with a researcher present in a clinic or in your own home.

 

Types of research

There are many types of research you could be involved in:

 

 “The research interviewer made us feel very comfortable throughout the process.”

Anonymous, patient research experience survey

 

“People should know that they can drop out of a study at any time. I would encourage everyone to consider taking part in research. A clinical trial might benefit you and if it doesn’t it could benefit someone else. If you get involved in wider research, like me, it keeps the brain going.”

Sue, patient and public involvement and engagement member

 

How can I get involved in research?

You can ask a member of your care team on how to get involved or contact the research team using the details provided at the top of this leaflet.

If you’d like to get involved or have an informal discussion about what is involved please contact TEWV.ResearchandDevelopment@nhs.net or call 01642 283501.

You can also follow what we do on Twitter @TEWVResearch

 

Leaflet reference: L1062
Version: V1
Date last updated: 24 July 2019
Archive date: 24 July 2022

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Ward/service name

 

Brambling Ward
Address Ridgeway
Roseberry Park
Middlesbrough
TS4 3AF

 

Telephone 01642 837408
To talk to someone about this information contact your care team Tel:

 

The average admission length is between 18-36 months and is based on the recovery model.

 

Philosophy of care

On Brambling Ward we will ensure that your needs are met with regards to your age, spirituality, culture, ethnicity and sexual orientation. We will provide a safe and supportive environment and recognise your strengths, abilities and competencies to help with your recovery.

 

Daily routine

As part of the trauma informed care model Brambling has a seven day activity programme that offers two 30 minute core sessions a day which all service users are encouraged to attend to support recovery and progress on the ward. Sessions include, walking, football, tennis, cooking, arts and crafts, quizzes, developing coping strategies, life skills, relaxation and mindfulness.

Access to the kitchen and laundry facilities are not restricted however supervision levels will be agreed by MDT and determined within individual property plans and stages.

We have a mutual help meeting every Saturday at 4pm, during this time all planned appointments and leaves for the week after are discussed. It allows an opportunity to discuss new session ideas for the following week and gives both staff and service users on the ward an opportunity to show thanks, support and appreciation to each other.

 

Community meetings

We have a monthly community meeting that include all members of the multi-disciplinary team (MDT), ward staff and service users. In this meeting ward issues are discussed and if possible solutions or ideas are shared. Information is also given by the patient group representative who attends other meetings within the service. This ensures that service users and staff are all kept up to date with any changes, improvements or issues within the service.

 

Meals and drinks

On Brambling ward your meals will be provided for you. There are three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. You are also able to have your own snacks.

If you have any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.

The ward operates protected meal times, ensuring while you have your meal this is with limited disruption because of this we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor. The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

 

Some outdoor activities prove popular with our service users such as walking, cycling and the Wildlife Trust.

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Your named nurse and the ward occupational therapist will discuss activities available or that may be suitable for you.

 

Multi-disciplinary team (MDT)

On admission you will be appointed a named nurse and keyworkers who are responsible for your care. Each shift you will be allocated a member of staff as your point of contact for that shift, who will help to meet your needs.

During your stay on the ward you will be cared for by a team of professionals, this team will be made up of people who are the best placed to help you with your care needs. This team is collectively called a multi-disciplinary team (MDT) and may include your responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with you to discuss decisions about your treatment and goals for your care, you can also discuss any concerns that you may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment you may need whilst you are staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

Service user involvement

Every month a patient experience meeting is held in The Hub. A service user representative from each ward meets with healthcare professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided within secure inpatient services.

 

Carer/ family involvement

We like to involve and support carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where you can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments you may need.

The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives you the opportunity to meet up with other service users within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within the Roseberry Park grounds. You may be granted leave to go here by your consultant. This area has a café a patient bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought to you by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If you are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity, to ensure visits are in the best interests of the child. There is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request.

 

Contact information

Ward office: 01642 837408

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

 

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:

The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

Leaflet reference: L1044
Version: V1
Date last updated: 24 July 2019
Archive date: 24 July 2022

 

Was this information useful? Please let us know by clicking here.

 

 

Ward/service name

 

Harrier and Hawk Wards
Address Ridgeway
Roseberry Park
Middlesbrough
TS4 3AF 
Telephone 01642 837415
To talk to someone about this information contact your care team Tel:

 

Harrier and Hawk are connected wards within Ridgeway at Roseberry Park. Harrier Ward is a four bedded Unit and Hawk Ward is a six bedded unit.

 

Philosophy of care

Harrier/Hawk Wards aim to provide a secure and structured environment that always takes into consideration the individual whilst minimising restrictions and working within a least restrictive framework.

Harrier/Hawk endeavour to acknowledge personal histories and trauma and develop personalised, evidence-based, person-centred care packages. We aim to work in partnership with service users and carers to provide a holistic and multi-disciplinary approach to service delivery. Our skilled and responsive workforce are appropriately trained to meet the needs of the men in our care.

 

Daily routine

Harrier/Hawk ward provides a daily activity programme. Our occupational therapist helps arrange individual activity plans, whilst the ward staff provide ward based activities for the day. Ward activities are aimed at developing and maintaining the skills of the ward population.

We have a motivational meeting every day so staff can let service users know of any important information and so they can plan leave/activities for the following day.

 

Community meetings

Harrier and Hawk Wards have a monthly community meeting where service users and staff can discuss any ward based issues.

 

Meals and drinks

The ward provides three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. Service users are also able to have their own snacks.

If there are any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.

The ward operates protected meal times to ensure limited disruption and we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor.

The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

Some outdoor activities prove popular with our service users such as walking, cycling, Wildlife Trust.

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Named nurses and the ward occupational therapist discuss activities available or that may be suitable for service users.

 

Multi-disciplinary team (MDT)

On admission service users will be appointed a named nurse and keyworkers who are responsible for their care. Each shift they will be allocated a member of staff as their point of contact for that shift, who will help to meet their needs.

During their stay on the ward service users are cared for by a team of professionals, this team will be made up of people who are the best placed to help them with their care needs. This team is collectively called a multi-disciplinary team (MDT) and may include a responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with service users to discuss decisions about treatment and goals for their care, service users can also discuss any concerns that they may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment service users may need whilst staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

 

Service user involvement

Every month a patient experience meeting is held in The Hub. A service user representative from each ward meets with health care professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided within secure inpatient services.

 

Carer/ family involvement

We would like to involve carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where service users can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments service users may need.

 

The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives service users the opportunity to meet up with others within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within the Roseberry Park grounds. You may be granted leave to go here by your consultant. This area has a café a patient bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If service users are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity. To ensure visits are in the best interests of the child there is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request.

 

Contact information

Ward office: 01642 837415

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:

The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

Leaflet reference: L1045
Version: V1
Date last updated: 24 July 2019
Archive date: 24 July 2022

 

Was this information useful? Please let us know by clicking here.

 

 

Ward/service name

 

Ivy / Clover Wards
Address Ridgeway
Roseberry Park Hospital
Middlesbrough
TS4 3AF
Telephone 01642 837411
To talk to someone about this information contact your care team Tel:

 

Ivy and Clover are connected wards within Ridgeway at Roseberry Park. Clover Ward is a four bedded assessment and treatment ward and Ivy Ward is a six bedded locked rehabilitation Ward.

 

Philosophy of care

Ivy and Clover wards aim to provide a secure and structured environment that always takes into consideration the individual whilst minimising restrictions and working within a least restrictive framework. Ivy and Clover endeavour to acknowledge personal histories and trauma and develop personalised, evidence-based, person-centred care packages. Our ward ethos is built around a model of trauma informed care. We aim to work in partnership with service users and carers to provide a holistic and multi-fisciplinary approach to service delivery. Ivy and Clover provide a skilled and responsive workforce who are appropriately trained to meet the needs of the women in our care.

 

Daily routine

Our trauma informed care approach includes a morning meeting at 9am and two core meetings daily at 11:45am and 4pm for 30 minutes each. If service users attend these at the weekend we provide incentives. We also offer daily group ward based sessions and these run from 10am and 2pm for an hour each.

 

Community meetings

We have a fortnightly community meeting where we actively encourage all service users to attend and participate, this is where they can discuss any ward based community issues with staff.

 

Meals and drinks

There are three meals provided per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. Service users are also able to have their own snacks.

We will inform the catering service of any special dietary requirements (such as diabetic, vegetarian or cultural).

The ward operates protected meal times to ensure limited disruption and we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor.

The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

Some outdoor activities prove popular with our service users such as walking, cycling, Wildlife Trust

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Named nurses and the ward occupational therapist will discuss activities available or that may be suitable for service users.

 

Multi-disciplinary team (MDT)

On admission service users will be appointed a named nurse and keyworkers who are responsible for their care. Each shift they will be allocated a member of staff as their point of contact for that shift, who will help to meet their needs.

During their stay on the ward service users are cared for by a team of professionals, this team will be made up of people who are the best placed to help them with their care needs. This team is collectively called a multi-disciplinary team (MDT) and may include a responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with service users to discuss decisions about treatment and goals for their care, service users can also discuss any concerns that they may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment service users may need whilst staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

 

Service user involvement

Every month a patient experience meeting is held in The Hub. A service user representative from each ward meets with health care professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided in secure inpatient services.

 

Carer/ family involvement

We like to involve and support carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where you can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments you may need.

 

The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives service users the opportunity to meet up with others within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within the Roseberry Park grounds. Service users may be granted leave to go here by their consultant. This area has a café a patient bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought to by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If service users are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity. To ensure visits are in the best interests of the child there is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request.

 

Contact information

Ward office: 01642 837411

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

 

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:

The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

 

Leaflet reference: L1046
Version: V1
Date last updated: 24 July 2019
Archive date: 24 July 2022

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Ward/service name

 

Jay ward
Address Jay Ward
Ridgeway
Roseberry Park Hospital
Middlesbrough
TS4 3AF
Telephone 01642 837404
To talk to someone about this information contact your care team Tel:

 

Prisoners at different stages of their criminal justice pathway, who have been identified as requiring treatment in hospital for a mental health problem, may be admitted to Jay Ward, under the Mental Health Act. The average length of stay on the ward is expected to be 12-16 weeks. Following this most service users are either returned to prison, or may be transferred to another ward/service to continue with their treatment in an environment that is suitable for their needs.

 

Philosophy of care

Our philosophy of care on the ward is based upon the principles of assessment, recovery and social inclusion, and focuses on enhancing the strengths and resilience of individuals and their families, whilst ensuring any risk to others are fully assessed, minimised and managed.

Our multi-disciplinary teams aim to improve quality of life by promoting choice, dignity and self-respect, independence and the right to individuality within a least restrictive environment. We will whenever possible, empower service users to meet their own individual needs and goals, enabling them to reach their full potential.

We promote patient involvement and encourage service users to maintain and develop relationships with families and friends to build a network of support.

 

Daily routine

Jay Ward follows a timetable and has a seven day activity programme. This programme has been developed by ward staff with involvement of service users. If you have any interests or hobbies please discuss these with staff and we can consider if these can be incorporated into the programme.

The ward also has a motivational meeting daily so that staff can let you know of any important information. At this meeting you can also request leave for the following day if you have leave granted.

 

Meals and drinks

We provide three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. You are also able to have your own snacks.

If you have any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.

The ward operates protected meal times, to make sure you have your meal with limited disruption, because of this we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor.

The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

Some outdoor activities prove popular with our service users such as walking, cycling and the Wildlife Trust.

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Your named nurse and the ward occupational therapist will discuss activities available or that may be suitable for you.

 

Multi-disciplinary team (MDT)

On admission you will be appointed a named nurse and keyworkers who are responsible for your care. Each shift you will be allocated a member of staff as your point of contact for that shift, who will help to meet your needs.

During your stay on the ward you will be cared for by a team of professionals, this team will be made up of people who are the best placed to help you with your care needs. This team is collectively called a multi-disciplinary team (MDT) and may include your responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with you to discuss decisions about your treatment and goals for your care, you can also discuss any concerns that you may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment you may need whilst you are staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

 

Service user involvement

Every month a patient experience meeting is held in The Hub. A service user representative from each ward meets with health care professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided within secure inpatient services.

 

Carer/ family involvement

We like to involve and support carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where you can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments you may need.

 

The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives service users the opportunity to meet up with others within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within the Roseberry Park grounds. You may be granted leave to go here by your consultant. This area has a café a patient bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought to you by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If you are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity. To ensure visits are in the best interests of the child there is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request.

 

Contact information

Ward office: 01642 837404

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:
The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

Leaflet reference: L1047
Version: V1
Date last updated: 23 July 2019
Archive date: 23 July 2022

 

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Ward/service name

 

Kestrel and Kite Wards
Address Ridgeway
Roseberry Park
Middlesbrough
TS4 3AF
Telephone 01642 837417
To talk to someone about this information contact your care team Tel:

 

Kestrel ward is an eight bedded assessment ward and is classified as a high intensity unit.

Kite ward is an eight bedded continuing health, slow-stream treatment and rehabilitation unit. Service users who are staying on Kite ward are supported to look at what help they need to improve and lead a better quality of life.

 

Philosophy of care

Kestrel and Kite team adopts a holistic approach to care, based on the needs of the individual. The wards offer a broad range of positive therapeutic treatments and individualised programmes of occupational, domestic and leisure pursuits that help to create a supportive community network and motivate change.

Staff continually assess the mental health, problem behaviours and communication needs of service users to identify the most appropriate treatment pathways for them, as well as making sure things are communicated in a way that they best understand.

Not only do our ward activities help service users to develop life, social and therapeutic skills, but we also address physical well-being through regular health checks, promoting healthy diets and regular exercise, and the use of medication if needed.

 

Daily routine

Kestrel and Kite wards have an activity programme, which is carried out by our occupational therapist and an occupational therapy assistant. Our activity lead will also arrange and plan ward based activities for the day. Ward activities are aimed at developing and maintaining the skills of the ward population.

We also have a motivational meeting every day so staff can let you know of any important information and so you can plan your leave for the following day. At this meeting you can also request ground leave for the following day.

 

Community meetings

We have a weekly community meeting where service users and multi-disciplinary teams (MDT) can discuss any ward based issues.

 

Meals and drinks

We provide three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. You are also able to have your own snacks.

If you have any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.

The ward operates protected meal times, to make sure you have your meal with limited disruption, because of this we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor.

The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

 

Some outdoor activities prove popular with our service users such as walking, cycling and the Wildlife Trust

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Your named nurse and the ward occupational therapist will discuss activities available or that may be suitable for you.

 

Multi-disciplinary team (MDT)

On admission you will be appointed a named nurse and keyworkers who are responsible for your care. Each shift you will be allocated a member of staff as your point of contact for that shift, who will help to meet your needs.

During your stay on the ward you will be cared for by a team of professionals, this team will be made up of people who are the best placed to help you with your care needs. This team is collectively called a multi-disciplinary team (MDT) and may include your responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with you to discuss decisions about your treatment and goals for your care, you can also discuss any concerns that you may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment you may need whilst you are staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

 

Service user involvement

Every month a patient experience meeting is held in The Hub. A service user representative from each ward meets with health care professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided within secure inpatient services.

 

Carer/ family involvement

We like to involve and support carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where you can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments you may need.

 

The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives service users the opportunity to meet up with others within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within the Roseberry Park grounds. You may be granted leave to go here by your consultant. This area has a café a patient bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought to you by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If you are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity. To ensure visits are in the best interests of the child there is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request

 

Contact information

Ward office: 01642 837417

Ward manager:

Clinical lead:

Named nurse:

Associate named nurse:

Responsible clinician:

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:

The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

Leaflet reference: L1048
Version: V1
Date last updated: 23 July 2019
Archive date: 23 July 2022

 

Was this information useful? Please let us know by clicking here.

 

 

Ward/service name

 

Lark Ward
Address Ridgeway
Roseberry Park
Middlesbrough
TS4 3AF
Telephone 01642 424470
To talk to someone about this information contact your care team Tel:

Philosophy of care

Lark Ward focuses on Recovery and the Chime principles of Connectedness, Hope, Identity, Meaning and Empowerment.

We offer a homely environment and offer a range of therapeutic, occupational, and recreational activities, to enhance an individual’s quality of life, promote social inclusion and develop autonomy.

Utilising a holistic and balanced approach we aim to assess, support and reduce any risk to support service users to lead a fulfilling and independent life.

Daily routine

Lark ward offers a range of educational, vocational and social activities. These include:

 

If you have alternative interests and/or hobbies please discuss these with staff and we can consider if these can be offered on the ward.

 

Meals and drinks

We provide three meals per day, always with a variety of choice. The weekly menus are on display in the dining room and alternate each week. You are also able to have your own snacks.

If you have any special dietary requirements (such as diabetic, vegetarian or cultural) we will inform the catering service.

The ward operates protected meal times, to make sure you have your meal with limited disruption, because of this we ask that professionals and carers avoid contacting the ward at mealtimes where possible.

 

Activity centre

The occupational therapy service is based in the activity centre. The service is made up of a team of occupational therapists, technical instructors and a learning tutor.

The team provide high quality, person centred care and treatment, while promoting safety, health and wellbeing.

Monday to Friday groups are structured from 9.15am – 3.30pm and include:

Some outdoor activities prove popular with our service users such as walking, cycling and Wildlife Trust.

Weekend activity is much more leisure based and may involve, outdoor football, coffee mornings, baking, themed cooking and film groups.

Your named nurse and the ward occupational therapist will discuss activities available or that may be suitable for you.

 

Multi-disciplinary team (MDT)

On admission you will be appointed a named nurse and keyworkers who are responsible for your care. Each shift you will be allocated a member of staff as your point of contact for that shift, who will help to meet your needs.

During your stay on the ward you will be cared for by a team of professionals, this team will be made up of people who are the best placed to help you with your care needs. This team is collectively called a multi-disciplinary team (MDT) and may include your responsible clinician, nursing team, psychologists, occupational therapists, social workers, dietitians, speech and language therapists and pharmacists. The MDT will have regular meetings with you to discuss decisions about your treatment and goals for your care, you can also discuss any concerns that you may have.

 

Psychology

The ward has access to an allocated psychologist who will assess what treatment you may need whilst you are staying with us. The forensic services offer a number of psychological treatments and these may be delivered as group sessions and/or 1:1 sessions as appropriate.

 

Recovery care planning

All wards within Ridgeway adopt a recovery focused approach to care planning. This ensures that the service user is placed at the heart of everything, and that they are fully involved in planning their care and treatment. Service users and staff work collaboratively to plan the steps that need to be taken to help then on their recovery journey and progress towards discharge. This is then discussed in the person’s recovery meeting so that service users and the teams they work with are all working towards the same shared goals.

 

Service user involvement

Every month a service user experience meeting is held in The Hub. A service user representative from each ward meets with healthcare professionals to discuss the service they receive at Ridgeway or their experience from other hospitals. The aim of the meeting is to improve the care and service provided within secure inpatient services.

 

Carer/ family involvement

We like to involve and support carers and families (where possible) in relation to your loved ones care. If you would like to hear from us, we would be grateful if you could check we have your contact details. Once we have this information, we will do our best to involve you in as much as we can.

 

Health centre

Ridgeway has a fully equipped health centre where you can have access to a GP, dentist, physiotherapist and nurse practitioners. This allows quick access to address any medical problems or treatments you may need.


The Hub

The Hub is a café within Ridgeway which service users are able to attend daily throughout the week.

The Hub offers a large selection of sundries available for purchase, as well as toiletries. It also gives service users the opportunity to meet up with others within the service and socialise.

The Hub hosts social events such as quiz evenings and pool competitions. It has a 60inch TV, pool table, jukebox, arcade gaming machine and coffee machines.

Within The Hub service users can also access the multi faith room and a library which, along with books, also loans games, audio and e-books.

 

Trust chaplaincy service

Within the hospital there is a team of chaplains / faith leaders who aim to provide for the religious, spiritual and pastoral needs of service Users, carers and staff.

There is a multi-faith room within both The Hub and Dalesway at Roseberry Park. Here you can find a variety of facilities, including prayer mats.

 

Facilities at Dalesway

Dalesway is the name of the area outside of Ridgeway but still within Roseberry Park grounds. You may be granted leave to go here by your consultant. This area has a café a service user bank and a small shop.

 

Ward visiting

You can book a visit anytime by calling the ward office. Please speak with the ward staff or contact the ward office who will advise you of the visiting times on the ward.

Visiting times can be flexible if visitors have a long way to travel or have difficulty attending during normal visiting times. You can ask the ward manager, or nominated deputy, to book visits outside of normal visiting times.

If you have leave granted by the multi-disciplinary team (MDT) you may also be able to arrange visits within the grounds of Roseberry Park if this has been booked in advance.

Any items brought to you by family or friends during a visit will need to be checked by a member of staff. Any prohibited items will be removed. If you are brought food or drink items, they will only be accepted if they are fully sealed. More information about which items are prohibited can be obtained from Ridgeway reception, please contact them on 01642 837400.

Alcohol and illicit substances must not be brought into Ridgeway. The trust operates a ‘zero tolerance’ approach to the use, possession or dealing of illicit substances on trust premises. Any person thought to be attempting to supply illicit substances will be reported to the police.

 

Child visiting

If you have children that you would like to visit (this is anybody under the age of 18) you must discuss this with your care team at the earliest opportunity. To ensure visits are in the best interests of the child there is a child visiting policy that must be followed; this includes requesting permission from the person who has parental responsibility for the child, consideration of the child’s wishes and also in most cases liaison with local social services. No visitors under the age of 18 will be allowed access to the ward. If granted, visits will take place in the child visiting room near Ridgeway reception and will be supervised by at least two staff. Child visits must be booked plenty of time in advance to make sure the visiting room is available. All children visiting must be a relation to you.

 

Smoking

Tees, Esk and Wear Valleys NHS Foundation Trust have a no smoking policy. Smoking cessation advisors work within the service and will be able to provide support and guidance relation to Nicotine Replacement Therapy if you need to access this during your stay. E cigarettes and vapes are not permitted inside Ridgeway. Further information about our policy is available on request.

 

Contact information

Ward office: 01642 424470

If you have concerns outside of normal visiting times, you will be able to contact the ward by telephone and discuss your worries with a member of staff.

 

CCTV

To ensure the safety of our service users, carers, visitors and staff, a number of our premises are monitored by CCTV. These arrangements are covered by the Trust’s CCTV policy and signs are displayed outside all areas that are monitored by CCTV. If you wish to discuss obtaining access to any recordings, please contact the head of security for Ridgeway on 01642 837482.

 

Advocacy services

Roseberry Park has close links with advocacy services and all service users are encouraged to access these services. Please ask a member of staff for further information.

 

Legal representation for mental health tribunals / solicitors

If you require legal representation from Middlesbrough or another area please ask a member of staff for assistance. Please let staff know if you already have an appointed legal representative.

Alternatively please contact:

The Mental Health Act Office
Ground floor, Cleveland Way
Roseberry Park
Middlesbrough, TS4 3AF

Telephone: 01642 838387 or 01642 837389

 

Leaflet reference: L1049
Version: V1
Date last updated: 23 July 2019
Archive date: 23 July 2022

 

 

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