Visitors to the new Foss Park Hospital in York will be in good hands with a well-known and highly regarded name providing the coffee shop on the site
The Trust has agreed an initial three -year contract with the Royal Voluntary Service to operate the new coffee shop on the site. With over 70 years’ experience of running hospital shops and cafés throughout Britain, visitors to the new site couldn’t be in better hands and will instantly recognise what is on offer.
Commenting on the agreement Martin Dale, TEWV strategic project manager said “Royal Voluntary Service have a long history and proven track record of providing quality services within hospitals, as well as playing a key role in improving patients’ lives and dispelling myths and stereotypes around mental health. They are a familiar brand, recognised by everyone. We are really pleased to welcome them on board and we know they will do a fantastic job in creating a warm and welcoming environment for visitors to the hospital.”
As an essential part of the contract TEWV will provide the coffee shop and its facilities free of charge, in return for Royal Voluntary Service supporting recovery focussed access to work experience, volunteering and training opportunities for people, including those with lived experiences of mental health illnesses.
Martin added “Providing opportunities within the café will help aid people’s recovery by providing them with valuable experience, as well as key social connections and positive work-based relationships.
“Due to COVID-19, the coffee shop is initially providing a limited menu with reduced opening hours (9am to 2pm) to begin with, in order to establish the service. However Royal Voluntary Service are keen to quickly extend the hours to cover early evenings too and we are keen to help them achieve this.”
The coffee shop will serve a range of hot and cold meals, snacks and beverages. The menu is in keeping with the Trust’s healthy eating remit, providing balanced and nutritious choices. Royal Voluntary Service will also be seeking regular feedback from customers regarding the menus and will be able to adapt choices in line with feedback received.
Mark Stobart, Retail Area Manager for Royal Voluntary Service in the North East, said “Royal Voluntary Service has been a proud partner of the NHS since its inception, and we’re delighted to be working with the team at Tees, Esk and Wear Valleys NHS Foundation Trust to open a coffee shop at the newly-opened Foss Park. We will provide a haven within the site and be there with a friendly face to provide refreshments and nutritious snacks for patients, hospital staff and visitors. We look forward to meeting our new customers.”
Royal Voluntary Service is appealing for volunteers to step forward in to help serve busy NHS staff, patients and visitors at the new coffee shop. Volunteering is flexible; while shift patterns are available, Royal Voluntary Service welcomes anyone who would like to gift some of their time to support their local NHS hospital. There are customer service and administration roles, and no experience is necessary. Full training is provided, as is relevant PPE. To find out more about volunteering with Royal Voluntary Service visit www.royalvoluntaryservice.org.uk.