Signhealth is committed to making sure coronavirus information is available in sign language and is providing coronavirus information and daily updates on its website.
Hearing support and visual impairment support UK have developed guidance to help those supporting or caring for an older person with dual sensory impairment during the COVID-19 pandemic.
A range of resources to explain coronavirus to those with sensory impairments are available on the Public Health England campaign resource site.
If someone needs medical advice about their coronavirus symptoms and has a sensory impairment they can call NHS111 in BSL by:
· Visiting www.interpreternow.co.uk/nhs111
· Using the InterpreterNow app on their phone
· Using the NHS 111 online service at https://111.nhs.uk/
A sign language video with access advice is also available.
Text to Shout is a text messaging app that supports deaf people who are in crisis and need support. Information about how the service works can be found on their website – https://www.crisistextline.uk/how-it-works.
The health, safety and wellbeing of patients’, communities and staff continues to remain a priority, as such, the Trust is allowing visitors but taking proportionate and justifiable measures designed to limit the increased risk of transmission of coronavirus.
All visitors should follow the below guidance.
If there are known cases of COVID-19 on the ward, it may be necessary to temporarily restrict on-ward visits.
For someone receiving end of life care, the number of visitors at the bedside is to be limited by the ability to maintain social distancing in that environment. Appropriate personal protective equipment for the visitor(s) will be provided.
Discretion will be applied when the family member/carer is supporting someone with a mental health issue such as dementia, a learning disability or autism, and where not being present would cause the patient to be disproportionately distressed. However, fundamental infection control measures must remain in place.
If a physical visit cannot be accommodated, the ward will make every effort to support contact with family members and loved ones through ready access to telephones (personal mobiles where risks allow or by ward telephones) or Trust video-meeting devices (such as tablets).
If a person’s mental or emotional state gets worse quickly, this can be referred to as a mental health crisis or a mental health emergency.
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