Will TEWV staff still visit my home for appointments?
If you need face-to-face support, Trust staff may still visit you at your home.
Our staff (and all visitors) should wash their hands with soap and water for 20 seconds, or use an alcohol hand sanitiser on arrival and during your appointment if required eg. Taking observations.
Find out more in our patient and carer information about community services during covid-19
Will my planned appointments still go ahead?
Where possible, and appropriate, we will be doing appointments remotely, either by telephone or video-conferencing, so you will still receive the care you need.
Please contact your care team if you have any questions about a specific appointment.
Can I visit patients in your hospitals and inpatient units?
Visiting may be considered on a case-by-case basis following an individual risk assessment to limit the increased risk of transmission of coronavirus.
If a physical visit cannot be accommodated, a risk assessment will be carried out to demonstrate that there are clear reasons why it would not be safe to do so.
The ward will make every effort to support contact with family members and loved ones through ready access to telephones (personal mobiles where risks allow or by ward telephones) or Trust video-meeting devices (such as tablets).
Find out more about visiting healthcare inpatient settings during the COVID-19 pandemic or read our information about visiting our hospitals.