27 January 2021
If you are concerned about the emotional wellbeing or mental health of a child or young person (up to 18th birthday) in Teesside, please call us on 0300 2000 000 to talk things through with a mental health nurse.
The new number, 0300 2000 000, has been set up for anyone on Teesside concerned about a child or young person’s emotional wellbeing or mental health to talk to mental health nurse. Parents, carers, school staff, health professionals and GPs can call the number, as can children and young people worried about their own mental health.
You can chat to the mental health nurse about your worries and concerns and the nurse can then consider the most appropriate next steps to best support the child or young person.
Help and support can come in many forms including self-help guidance, signposting to appropriate support services in the voluntary and third party sectors, or referral into NHS child and adolescent mental health services (CAMHS).
If the nurse signposts a child or young person to a support organisation, the nurse will contact the relevant organisation direct on the family’s behalf to explain the concerns and to make sure the link is made so support is offered.
The service* is available Monday to Friday from 9am to 5pm (excluding Bank Holidays).
Lynne Brown, our service manager for CAMHS in Teesside, said “We want to speak to children and young people, or any concerned adult, about their emotional and wellbeing worries as soon as possible. Doing so means we can make sure the right support is offered early on before things build up or get worse.
“When ringing our 0300 2000 000 number, you can speak direct to a mental health nurse who can provide you with advice and next steps guidance there and then.
“In many cases, that advice and guidance will link children, young people and their families to one of the many organisations across Teesside, or nationally, set up to support children’s and young people’s mental health.
“In some cases self-help might be what is needed, or in some cases support from our NHS child and adolescent mental health services will be appropriate.”
The 0300 2000 000 service is part funded by the Tees Valley Clinical Commissioning Group (CCG).
*If lines are busy, callers will be asked to leave a message and can expect a call back within 24 hours.
The 0300 2000 000 service is part funded by Tees Valley clinical commissioning group (CCG).
Kooth provides instant access to emotional and wellbeing advice and support for children and young people.