The Haven at 30 Clarence Street set to officially open in York

An out of hours service for people at risk of a mental health crisis or in mental health distress, will celebrate its official opening on 14 March with an opportunity to meet the staff and find out more information about the service.

An out of hours service for people at risk of a mental health crisis or in mental health distress, will celebrate its official opening on 14 March with an opportunity to meet the staff and find out more information about the service.

The Haven@30 Clarence Street, York, is part of an ambitious goal to coordinate health and social care mental health provision in the York and Selby area. It is operated in partnership between Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) and Mental Health Matters, in a building provided by City of York Council.

Commenting on its official opening Ruth Hill, TEWV’s director of operations in York and Selby said “The Haven plays a key role in plan to improve access to crisis and community mental health services in York. We officially opened our doors at the end of last year and would encourage anyone requiring out of hours support to utilise this fantastic service.”

As well as providing information and support around crisis prevention, a person in crisis will also be offered training and employment advice and ongoing support, such as ‘buddying groups. Staff also signpost and support people in accessing other relevant services too.

Julie Haley, head of social care at Mental Health Matters added: “The Haven provides a welcoming, safe, supportive and non-clinical environment that promotes independence opportunities for recovery. We encourage people to think about their personal strengths and the changes they can make in their lives to achieve their goals and improve their mental wellbeing. We also work with other agencies and voluntary services to help support people and involve family, carers and wider social networks. It’s a great integrated approach to crisis management.”

Anyone aged 16 and over, who is at risk of or experiencing mental health distress, can use the service, which is open 6pm-11pm, 7 days a week, 365 days a year, including bank holidays. No formal referral or appointment is required, carers are welcome and people don’t already have to be under the care of TEWV.

Councillor Carol Runciman, City of York Council’s executive member for adult social care and health, said: “The Haven is a really positive addition to the support available in York and will offer a place to go to those who need it outside of daytime hours. The help offered can be as simple as offering a cup of tea and a chat or addressing the isolation that many people with mental health difficulties experience, support which can make such a difference to people’s lives.”

Dr Louise Barker, clinical lead for mental health at NHS Vale of York Clinical Commissioning Group (CCG), said: “The CCG is proud to work with its partners to deliver what has quickly become such an important facility to the local community. Being able to easily access information and support out of traditional office hours is invaluable in helping to prevent mental health crisis, so it’s extremely pleasing to see that this service is making a positive difference to so many people across the city.”

If you are interested in finding out more about the facility and health and social care provision in the local area you can call in on Wednesday 14 March between 3-5pm.

 

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