Rated as good by Care Quality Commission

The Chief Inspector of Hospitals has rated the mental health and learning disability services we provide as "GOOD".

11/05/2015

The Chief Inspector of Hospitals has rated the mental health and learning disability services we provide as 'GOOD'.

We provides services across County Durham and Darlington, the Tees Valley and a large part of North Yorkshire  and were inspected by the Care Quality Commission (CQC) in January 2015.

We were rated as outstanding or good in 52 of 60 of the areas inspected. None of the services were rated as inadequate and the inspectors highlighted 16 areas of good practice.

Inspectors rated all services as good or outstanding for being caring and said that our staff fully supported patients, treated them with dignity and respect and involved them in their care and treatment.
The CQC also said our leadership was outstanding and that leaders promoted the delivery of good quality care.

Dr Paul Lelliott, CQC’s Deputy Chief Inspector of Hospitals, said: “People are entitled to services which provide safe, effective, compassionate and high quality care. Tees, Esk and Wear Valleys NHS Foundation Trust provides good and some outstanding services to a large population. We found a committed and caring workforce that was meeting the needs of its patients.

“The staff we met were positive about their work and proud to be employed by Tees Esk and Wear Valleys.  They trust the leadership team to manage the uncertainties, and lead the organisation in a way that enables them to concentrate on developing the services and delivering high quality care.

“While our overall finding is that the Trust provides a Good service, we did find some areas for improvement.  The Trust has told us they have listened to our inspectors’ findings and we are confident that the executive team, with the support of their staff, will work to deliver those improvements on behalf of all of their patients.  We will return in due course to check that the improvements have been made.”

Martin Barkley, chief executive of the Trust, said: “This is an extremely positive report and is a testament to the commitment of our staff to providing excellent services.

“We were particularly pleased that the care we provide was found to be outstanding or good across all our services. This is reflected in the narrative of the report which contains dozens of comments about the positive, caring attitudes of our staff. 

“During their visits to all of our 69 wards and more than 50 of our community teams the inspectors did highlight a few areas for improvement.  We have already carried out 50% of the work required to address the issues they raised and have plans in place to complete the remainder.”

20150428 FINAL provider_tees_esk_and_wear_valleys_nhs_foundation_trust_.pdf

The Care Quality Commission’s full report is available on their website http://www.cqc.org.uk/provider/RX3.