Patient-led assessments of the care environment
Patient-led assessments of the care environment (PLACE) is the system for assessing the quality of the hospital environment which was introduced from April 2013 to replace the former Patient Environment Action Team (PEAT) inspections.
PLACE assessments apply to all hospitals delivering NHS-funded care, including day treatment centres and hospices with the aim to improve standards.
PLACE assessments put patient views at the centre of the assessment process, and use information gleaned directly from patient assessors to report how well a hospital is performing in the six areas assessed – privacy, dignity and wellbeing, cleanliness, food, general building maintenance, dementia and from 2016 disability access. The assessment focuses entirely on the care environment and does not cover clinical care provision or staff behaviours.
The main purpose of a PLACE assessment is to get the patient view. Most importantly, patients and their representatives will make up at least 50 per cent of the assessment team, which will give them the opportunity to drive developments in the health services they receive locally.
The assessments will be undertaken annually.