Members News Middlesbrough
Annual General and Members Meeting 2015
The trust will be holding its Annual General and Members meeting on Wednesday 22 July 2015.
Mental health & learning disability information showcase - Teesside
The Trust held an information event at the Trinity Centre, North Ormesby, Middlesbrough, TS3 6LD on 27 April 2015. More information can be found on our public events page.
Ann Tucker, public governor for Middlesbrough attended a trust board visit to Middlesbrough affective disorders team
Ann took part in a trust board visit to the Middlesbrough affective disorders team based at Lakeside Community Mental Health Centre, 31 Viewly Centre, Hemlington. The team provide a range of support and treatment options for adult clients with any form of affective disorders.
Ann's feedback from the visit is below:
"...The team working hours are Monday to Friday 9am-5pm and outside of these hours service users are able to contact the crisis resolution and home treatment team and the social care emergency duty team. The service focuses on the recovery model and provides expert assessment of mental health problems, effective based treatments based on, and in line with, the National Institute for Clinical Evidence ensuring appropriate treatments are provided to reduce and shorten distress to the service user. It also provides advice and support to carers and families and supports the service user to maintain independent living and to maintain employment.
...The change which took place 18 months ago, a change in the management structure and a rapid process improvement workshop (RPIW) was carried out which defined the roles of staff, introduced the recovery model of care which reduced caseloads by discharging patients who had reached their optimum in their recovery to primary care and other agencies who were able to support the service users and their carers and families with the proviso that referral back to the Lakeside team should that be deemed necessary.
I found the visit to be very informative and uplifting. In hearing about the discharge procedure I have been able to communicate this to some of my constituents who did not understand fully why they had been discharged from the service. This information has gone a long way in putting people’s minds to rest. I would like to thank the team for an excellent visit."
Forum in Tesside for people with lived experience of mental health conditions
An event, sponsored by North East Together and Middlesbrough and Stockton Mind, was held at St Mary's Centre, Corporation Street, Middlesbrough, TS1 2RE on 24th June 2014 from 1-4pm. The forum was for people aged between 18 and 65 with lived experience of mental health conditions. See the promotional poster for details.
Annual Governor Election 2014 now concluded
See the results of our annual election 2014
Middlesbrough Governor, Ann Tucker attends annual mental health research and development conference and the Westwood Centre open day
Ann attended the conference and open day on Friday 14 March 2014. Attendees of the conference heard from a number of speakers and Ann described the event as "a very interesting and worthwhile day". She also visited the Westwood Centre at West Lane Hospital, Middlesbrough and her feedback on the open day is below:
"The Westwood Centre is a purpose built, low secure inpatient service for children and young people. It is part of a £13.8 million refurbishment of West Lane Hospital, Middlesbrough. The centre cares for children and young people who are experiencing mental health difficulties, providing both assessment and treatment services.
The centre offers a safe homely environment supported by staff 24 hours a day, 7 days per week and the aim for the young people is their recovery to enable them to live a worthwhile life back with their family and friends within their own communities. The children and young people can enjoy lots of activities ie, education lessons, arts and crafts, fitness programmes, cooking and helping to prepare their meals, life skills, fitness and weight management programmes, film nights etc. There is a wonderful music room and the art work throughout the centre is stunning and vibrant.
All the bedrooms have an ensuite shower room, plenty of cupboard and wardrobe space to keep their possessions in and privacy is respected. There are also family rooms for visiting. These consist of a lounge, kitchen and ensuite shower room. There are communal lounges and also private lounges for quiet times when needed. Outside there are courtyards, gardens and an all weather outside activity area. Not forgetting the most important which is the many tailor made therapies which are offered in a complete package of care.
The team working within the Westwood Centre consist of Psychiatrists, Specialty Doctors, Nurses, Teachers, Occupational Therapists, Pharmacists and Dieticians.
I would like to thank the Centre Manager and her staff for their time in a very interesting visit".
Middlesbrough Governor takes part in TEWV Rapid Process Improvement Workshop (RPIW)
Public governor, Catherine Haigh, took part in a RPIW in December 2013. Below she describes the workshop and what she enjoyed most about the experience of taking part:
"Last week I attended a RPIW; 5 days of working with the Affective Disorder Team from Lakeside to improve the way the service works for patients on standard care. I was there as a service user representative (I have used the service for 20 years off and on) and we also had a family and friends representative who attended for a couple of days.
The RPIW team focussed on how the service could better deliver a recovery based service to patients. We developed processes that would allow clinicians to spend more time with clients and communicate with each other and patients more effectively about their care.
I was impressed by the introduction of a new agreement that patients and lead professionals will make together at the start of their care. This will ensure that everyone understands what the aims of treatment are and what actions will be taken by the service and the service user toward their recovery. Both will find it easier to discuss the care provided if they do not think that it is working.
The RPIW was hard work but extremely rewarding. I believe I benefitted personally from this involvement. I understand better how my care is delivered and how I should benefit from that care. I also further developed my ability help to improve services and to represent other service users. I also believe that the service will be much improved because of the input from a client and a family representative.
I enjoyed working with the RPIW team and I felt that my contribution was truly valued by the Lakeside members of staff and workshop leaders. I would particularly like to thank Corinne, Emma, Barbara and Graham for their support and for demonstrating their commitment to coproduction in deed."
Recruiting new members at Middlesbrough Community Pride on 14 September 2013
The trust had a stall at the Middlesbrough Community Pride to recruit new public members and promote its Talking Therapies service where individuals can self refer for an assessment for a number of mild to moderate conditions. Allison Bernard, from Talking Therapies, spoke to members of the public giving advice on the service. Tracey Loynes of the trust's equality and diversity team and Anthony Jones from Research and Development also helped out the team on the day.
Pictured below (l to r) are your local governors Ann Tucker and Catherine Haigh supporting Middlesbrough Community Pride and signing up new public members.
Pictured below (l to r) are Tracey Loynes, Ann Tucker, Allison Bernard and Catherine Haigh.
Pictured below are Tracey Loynes and Anthony Jones
Public Governor for Middlesbrough, visits the Liaison Psychiatry Team at Roseberry Park, Middlesbrough as part of a structured Board visit
Public Governor for Middlesbrough, Ann Tucker, visited the Liaison Psychiatry Team on Tuesday 20 August 2013. The department is located within Dalesway at Roseberry Park.
Below is Ann's feedback to her members about what she learned about the service and what impressed her during her visit:
"What I found out about the service:
- It started in April 2013 and consists of 2 teams, one working in North Tees supporting the University Hospitals of North Tees and Hartlepool and one working in South Tees supporting James Cook University Hospital.
- It is a 24 hours a day, 7 days a week service
- Anyone over the age of 18 can be seen and it provides age appropriate assessment, intervention, advice and treatment
- It aims to meet the needs of all adult patients in hospital with a suspected or diagnosed mental health problem, including those with issues of self-harm and/or substance misuse
- It provides formal and informal training to acute hospital staff
- Emphasis is placed on diversion and discharge from A&E and facilitates early and effective discharge from general admission wards
What impressed me about the service?
- Staff visit A&E wards several times throughtout the day and night to pick up referrals
- The Ward Sister said the service was invaluable to her ward and had really made a difference to her patients receiving early assessment, advice and treatment which in turn made beds available
- A new initiative has been the development of a Carer's passport which was developed by the team. This enables Carer's who want to be involved in the care of a relative or loved one to access discounts whilst they they are in hospital. For example, in the hospital restaurant
I really enjoyed this visit and I would like to take this opportunity to thank the whole team for their time."
It was an excellent day recruiting new public members at Middlesbrough College on Friday 6 September 2013. 46 new members signed up.
Frankie, Tully and Lauri pictured below showing their support to stop mental health discrimination.
Annual governor election 2013
View the results of our annual governor election
Middlesbrough volunteer fair
Photo l-r: Annette Booth and Susan Hammond from the trust's substance misuse service with volunteer, Mark Eltringham.
Photo: Trust staff speaking to a member of the public
The trust's substance misuse service took part in the Middlesbrough Volunteer Fair in Middlesbrough city centre on Friday 7 June 2013 which was organised by Middlesbrough Council. Their aim was to sign up members of the public to become peer mentors for service users and they also helped the Trust Secretary's Department to sign up public members for the trust. Thank you to all new members who signed up on the day.
We held workshops to seek the views of trust governors and members in order to assist us to develop a proportionate response to the recommendations made in the final report of the Public Inquiry of the Mid Staffordshire NHS Foundation Trust chaired by Robert Francis, QC, published on 6 February 2013.
The trust's response to the Francis report
Public Governor for Middlesbrough - Ann Tucker
Feedback following a service visit and workshop she attended
"On Friday 22 February 2013 I attended an open afternoon at the Adult Enhanced Community Eating Disorder Service at Imperial Avenue, Norton, Stockton-on-Tees. I spent an interesting and enjoyable afternoon speaking to staff learning about their service and what their philosophy of care was based on.
The professional staff consisted of:
- Clinical Psychologist
- Occupational Therapists
- Senior Nurse Clinical Lead
- Family Support Worker who is a Registered Mental Health Nurse
- Service Managers
The service caters for 2 types of service user. Stepping Up is for service users who are awaiting hospital admission or need further support and sometimes that support prevents the need for hospitalisation. Stepping Down is for service users who have been discharged from hospital and need support to encourage recovery and prevent further hospital admissions. The service offers multidisciplinary interventions for both physical and mental health concerns which have not improved within the community package of care. Kings College Guidelines is the model of care.
I would like to thank all staff for their time and hospitality in providing an interesting and informative afternoon.
On Monday 4 March 2013 I attended a study morning, which was a Redcar and Cleveland workshop in Taking Recovery and Patient Centred Care Forward within Tees, Esk and Wear Valleys NHS Foundation Trust. The morning was opened by Mr David Brown, Director of Operations for Teesside. He outlined the trusts commitment to a recovery model and process. Service users shared their stories of their illness and their recovery journey. We were informed about the National Recovery Project. We were involved in table discussions on several topics regarding recovery which are always interesting and good to share each other’s views and knowledge".
Celebrating Positive Practice in Teesside
We held an event on Thursday 21 March 2013
Celebrating Positive Practice in Teesside
(incorporating the constituencies of Middlesbrough, Redcar & Cleveland, Stockton-on-Tees and Hartlepool)
We held an event in Teesside on Wednesday 28 March 2012
Public Meeting for Redcar & Cleveland and Middlesbrough
The trust held a Crisis Resolution and Home Treatment Team Event in partnership with Middlesbrough MIND and Middlesbrough LINk on Wednesday 9 March 2011 at the Middlesbrough Teaching & Learning Centre.
Attendees were advised of the current provision of the Crisis Resolution and Home Treatment Team to service users in Middlesbrough and Redcar and Cleveland. Middlesbrough LINk and MIND reported on findings from a review they undertook within their area in terms of crisis support for mental ill health.
At the event a workshop was held and the views of attendees were sought on the present provision of services. The main focus was on how the trust can further develop the service in terms of its delivery of care in relation to crisis support.
Presentations delivered at the meeting can be viewed below along with a summary of the event:
- Crisis Resolution / Home Treatment Team presentation
- Middlesbrough & Stockton MIND & Middlesbrough LINk presentation
- Event summary
The photographs below show attendees taking part in the workshop:
SuperGay - 11 September 2010
The trust held a membership roadshow at the recent SuperGay 2010 event in Middlesbrough. The sun was shining and the public were out in force for a fantastic day. In excess of 300 members of the public visited the information stand and took away information on Suicide Prevention and Equality and Diversity in the NHS as well as a number of people signing up as a member and supporting our Trust.
Ray Mallon, Mayor of Middlesbrough visited the stand and was one a handful of people who achieved 8 out of 8 in our anti discrimination questionnaire, designed to stamp out stigma associated with mental health from Time to Change.
Pictured below is Ray Mallon, Mayor of Middlesbrough and Dr Coleen Mercer-Quinn from the Trust.
Other pictures from the day are below showing members of the public visiting the trust information stand along with trust staff members, Denise Colmer and Emma Davies, who were part of the team hosting the stall on the day.
If you would like to know more about membership please visit our membership pages by clicking here. Alternatively you can contact the Trust Secretary's Department on 01325 552314.
If you would like know more about the time to change campaign visit www.time-to-change.org.uk
Stamp Out Stigma Against Mental Health Event
The trust was delighted to be invited to take part in an event to ‘Stamp Out Stigma Against Mental Health’ in Middlesbrough on 2 September 2010.
The event was organised by Middlesbrough Hearts and Minds, a social inclusion group in Middlesbrough consisting of a group of positive and committed individuals who regularly meet and take action to stamp out stigma against mental health.
It was a fantastic day with over 20 different organisations taking part in the town centre, all raising awareness of mental health issues.
The group picture below was taken by John Buchan from Middlesbrough Borough Council.
The trust stand had information on the Time to Change Campaign, Improving Access to Psychological Therapies with trained practitioners on hand to talk to the public and advised on the benefits of becoming a member of Tees, Esk and Wear Valleys NHS Foundation Trust.
Pictured below is the trust's information stand along with trained practitioners, Stephen East and Kerri Dixon, from the Tees based Improving Access to Psychological Therapies Service.
If you would like more information on the Middlesbrough Hearts and Mind Group, please contact Dawn Downey on 01642 649099.
Public Governor - Ann Tucker
Visit to Westerdale Unit, Roseberry Park Hospital, Middlesbrough
I was invited to join members of the Board of Directors on a visit to Westerdale Unit. I was able to speak to patients and carers who spoke highly of both their new environment and quality of care.
Trust staff also spoke of their experiences regarding the transfer of their patients from the old building of Bath and Wells Villa to Westerdale Unit. They gave an overview of current practice on the Unit and its challenges.
At the end of the visit, staff were congratulated on how they had managed the smooth transfer of their patients, programmes of care and unit management.
Healthy Living Day 17 June 2010
The public governors in Middlesbrough assisted in the Healthy Living Day on 17 June 2010 where a number of different organisations from the NHS came together to give out information and lots of freebies to members of the public.
It was a fantastic day and we were inundated with members of the public wanting to know more about the services that we provide in the area.
Pictured below are Catherine Haigh, Michael Taylor and Ann Tucker who are your governors.
Additional photographs from the event are shown below: