In 2007 we started our journey in lean transformation using the Virginia Mason Production System (VMPS). Since starting this journey, our Kaizen Promotion Office (KPO) has consistently used this system to develop and implement a range of training initiatives, engaging our workforce in transformational change.

We are now working with a number of other NHS providers in acute, mental health, local authority and clinical commissioning groups (CCGs) to help them implement Lean transformation into their organisations.

Our aim was to embed a culture of continuous improvement across the Trust, developing a quality improvement system which would enable the reduction of waste, while continuing to deliver high quality, effective services that meet the needs of our patients. 

 “I know of no other organisation in the UK or Europe that is so comprehensively implementing Kaizen (continuous improvement) in a healthcare setting to the obvious benefit of patients, staff and use of resources. The whole of the NHS needs to follow where Tees Esk and Wear Valleys NHS Foundation Trust have led.” Sir John Oldham, Chair, Independent Commission on Whole Person Care (previously national clinical lead for quality and productivity)