Service name:



Community mental health team
Older people’s services





Woodside Resource Centre
Cavendish Road
TS4 3SR 




01642 368930


 Service opening hours:



Monday – Friday
8.30am – 5pm


 Lead contact name:


Pauline Lavery



About the service

Our community mental health services team for older people in the Middlesbrough area is based at Woodside Resource Centre in Middlesbrough.

The team of NHS community health staff and local authority social care staff serves people living in the TS1 (and surrounding) postcode area and provides services for people aged over 65 and over with severe or acute mental ill health (a functional mental health illness or a degenerative organic illness).

This includes people with:

  • moderate or severe dementia who have significant problems and complex needs e.g. behaviour and/or whose carers require specialist input
  • severe and persistent mental disorders associated with significant disability, psychoses and depressive illness
  • longer-term disorders of lesser severity but which are characterised by poor treatment adherence requiring proactive follow up
  • any disorder where there is significant risk of self-harm or harm to others (e.g. acute depression)
  • mental health disorders requiring skilled or intensive treatments (e.g. rehabilitation, medication maintenance requiring blood tests) not available in primary care
  • complex problems of management and engagement and severe disorders of personality, where these can be shown to benefit by continued contact and support, except where these have been accepted by the assertive community treatment team.

Woodside Resource Centre offers a wide-range of facilities designed with service users and staff needs in mind.

The building includes a number of consultation rooms on the ground floor and a range of staff rooms on the first floor. Disabled access is available to all areas.


Treatment and therapies

At Woodside Resource Centre we deliver:

  • memory clinic – providing a timely, comprehensive mental health assessment to people who are experiencing a change in cognitive functioning
  • functional services – providing assessment and services to people with serious mental health issues associated with a psychosis, disorders of mood, emotion, behaviour and personality
  • social care - assessments of need.

We offer support, treatment and therapies including:

  • multi-disciplinary mental health assessments and diagnosis
  • cognitive stimulation groups
  • social care needs assessments
  • medication management
  • 1:1 therapies with a psychologist
  • steps to recovery groups.


The team

At Woodside Resource Centre, NHS health staff and local authority social care staff work together to support our service users.
The team offers clinic based appointments and home visits to suit an individual’s preference and needs.
Our multi-disciplinary team offers a wide-range of support with an emphasis on helping individuals to live well with dementia or to recover from illness and maintain recovery.

The team includes:

  • consultant psychiatrists
  • speciality doctor
  • team managers (one NHS and one social care)
  • advanced nurse practitioner
  • occupational therapists
  • community psychiatric nurses
  • social workers and approved mental health practitioners
  • psychologists
  • community support workers
  • secretarial and administration staff.

Each individual has a care co-ordinator or lead professional who works with them to help them access therapy/therapies and offer any support needed.


How to access the service

Referrals are taken from GPs and liaison teams in general hospitals in the catchment

The team can support and give advice when someone rings with a worry about a relative or themselves and can provide support in liaison with the appropriate GP.


What can patients expect?

The patient referral is allocated by the duty worker on the day received. If this is an urgent referral, the duty worker will make contact, visiting the patient if required.

At the first appointment, a full history will be taken and information gathered relating to the referral.

Family members/carers are included in the process where available.

The clinician assessing the patient will provide information and leaflets as appropriate, and give a plan of action which will include if further tests may be necessary.

This verbal plan of action is then discussed further and referred, if necessary, by the duty worker to other team members such as a consultant psychiatrist if medication needs to be prescribed or a diagnosis made. A social worker might be allocated if a package of care is identified as a need.

All patients will receive a written individual care plan. A care plan will also be sent to the referring GP who will be kept updated with any change in treatment.

The patient’s treatment and care will be regularly reviewed and if appropriate, discharge from the service will be facilitated. Otherwise, ongoing follow-up will be planned on an individual basis.

The community mental health team also has access to an intensive community liaison service.


Arriving at Woodside Resource Centre

Woodside Resource Centre was chosen as a community base as it is central to our catchment area. The site is served by all major bus routes. There is limited car parking at the rear of the building.



Leaflet reference: L992
Version: V1
Date last updated: 03/11/2017
Archive date: 03/11/2020



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