An informal carer is ‘an identified individual (not paid care staff) who provides or intends to provide unpaid care to someone who needs support’.
A carer can be anyone: an adult; parent; young person; elderly person or a child. Many carers do not see themselves as a carer, for them the caring relationship is simply part of normal everyday life.
Carers of all ages told us that they want to be involved and informed but also want us to recognise that their caring role can have an impact on their own health and wellbeing.
What’s in place to support you?
We aim to support you as a carer by:
- giving you timely and appropriate information to support you and the person you care for
- treating you as an individual and with dignity and respect for your cultural, communication and physical needs
- where possible, actively involving you in decisions about the care and treatment of the person you care for
- training staff to ensure your needs are recognised
- consulting you when planning, developing, delivering and improving services
- signposting you to training opportunities.
Who are our partners?
To ensure you are supported as a carer in looking after yourself and the person you care for, we work in partnership with a range of agencies such as:
local carer organisations
- Carers Trust www.carers.org
- Carers UK
- local authorities
- benefits agencies
- Citizen’s Advice Bureau (CAB)
- employment agencies
- advocacy services
What can carers do?
If you would like to get involved, and have your views heard, you can do this by:
- joining a carers organisation
- attending events, groups and meetings
- providing feedback by completing questionnaires.
The patient advice and liaison service (PALS) team can advise and support carers. Contact us on:
Tel: 01642 283546
Mobile: 07775 518086
Carer support strategy
The trust is committed to improving the experience of carers of people who use our services. It is important to us carers feel they are listened to, involved and supported. We want to highlight the needs of the carer and develop our services to meet these needs. To help us achieve this a Carer Support Strategy has been written with the help of carers and Governors.
View our carer support strategy.
As a carer if you would like to get involved in helping to achieve the aims of the strategy or would like more information about how patients and carers can help us to improve the quality of our services, please contact Linda Sloan at the involvement and engagement team on Tel: 01642 516468.