The intensive home support service for County Durham and Darlington is based alongside the integrated adult learning disability (LD) teams at:

  • Green Lane Council Offices, Green Lane, Spennymoor, County Durham, DL16 6JQ. Tel number: 03000 269981
  • Shannon House, Mandale Industrial Estate, Belmont, County Durham, DH1 1TH. Tel number: 0191 3728387

About the service

The intensive home support service provide a flexible and responsive specialist healthcare service to adults with significant challenging behaviour of a nature or degrees arising from a learning disability, which may compromise their:

  • Current community placement
  • Ability to leave hospital
  • Community participation and ability to engage in community based treatment/interventions.

The teams support providers/carers to understand and devise skills to enable them to support an individual's challenging behaviour in order to prevent placement breakdown which may result in admission to hospital.

The service works within a multi-disciplinary/multi-agency framework to ensure the provision of seamless care. In line with the Government's White Paper - Valuing People - (Department of Health 2001) the underpinning principles of the intensive home support service are those of choice, independence, rights and social inclusion.

The teams

The teams are made up of registered and non registered nurses with a mixture of skills.

How to access the service

The service is available to people, referred by the multi-disciplinary team, who:

  • Have a learning disability and are aged 18 years and over
  • Have significant challenging behaviour of a nature or degree arising from a learning disability, which may compromise their choice, independence, participation or rights.
  • Are receiving input from community or inpatient adult learning disability services and have a lead professional or care co-ordinator. 

The service delivers individualised, holistic support in liaison with the multi-disciplinary team.

We deliver care using care plans which have been developed following the challenging behaviour clinical pathway.  Care plans are monitored through discussion at weekly multi disciplinary team meetings.

The teams work in partnership with service users and with local authority colleagues, commissioners, independent or voluntary providers, acute services and other professionals.

The teams promote an individual's rights, choice, independence and inclusion. Implementing these principles within a person centred process promotes better life opportunities for people with a learning disability.