Kilton View


45 St Margarets Way



TS12 2UE

Tel: 01287 670020


About the service

Kilton View is a large, fully accessible and resourced building which provides a specialist day service for adults with a learning disability who have complex physical care and support needs, and live in the Redcar and Cleveland area.

The service provided is based on individualised assessment and a programme of activities both within the building and local community.

The staff work very closely with family members and carers by having daily contact and a range of events in the service throughout the year. The service provides a range of activities based on the person's needs and provide both within the building and the local community.

Its aims are to:

  • Provide support to access a range of activities within the building and the local community
  • Provide health and social care and support to meet an individual's assessed needs
  • Enable personal development in a safe environment
  • Deliver a range of health support and resources in response to individuals needs.

Treatment and interventions

Registered nurses provide individualised interventions and support to ensure good health and wellbeing. This is managed through offering a health action plan that identifies a person's needs and, where needed, a hospital passport.

The nurses devise care and intervention plans that describe what needs to be provided and how. This is supported by a risk management assessment and plan.

Many of the people attending need support with their epilepsy, feeding, weight management, dental hygiene, pressure care and bowel care.

The service provides facilities for rebound therapy, a light and sound room, physiotherapy and hydro therapy.

There is a range of specialist equipment to support people, including specialist bathing and toileting facilities. There are tracking  hoists in bathrooms and activity rooms to  ensure people have full access to the building. To support people's posture there are Acheeva beds.

A range of therapists visit the service and offer advice and instruction to staff on individualised care plans. This includes occupational therapists, a speech and language therapist and physiotherapists.

The team

The service is staffed by the Trust and includes a manager who is a registered nurse, responsible for ensuring the quality of health care given to the people attending the service. This includes the assessment of people's needs and developing health care interventions and plans.

Support staff deliver the individualised service that is outlined in their plan, both through resources in the building and in the local community.

How to access the service

Social workers from the community or children's team will work with people and their families to assess needs, consider what is on offer at Kilton View and then make a referral if this is appropriate.

Those people who have a personal budget through health or social care can contact the service direct.

How does the assessment process work?

When the assessment is received the managers will review its content and decide whether or not they can meet the individual's needs. This may include discussions with care managers and families about the number of sessions requested and other support options.

Clients and their families will be invited to look around the service and develop the detail of the individual package of support that is needed.

A series of visits and taster sessions can be arranged to help all involved in the decisions.

Once agreed a key worker and named nurse will be allocated to provide support and develop the package.

The support will be reviewed within the service on a regular basis, with an annual review.