2 Bankfield Court

Normanby

Middlesbrough, TS6 0NP

Tel number: 01642 283752

About the service

2 Bankfields Court is a short term care unit for adults with learning disabilities, complex health needs and/or behaviours that challenge services. The unit aims to provide a high quality service of person centred care, through supporting both the individual and their families.

For the individual, the service aims to provide a relaxed and comfortable environment, encouraging choice, and promoting dignity and respect, through supporting the individual with their daily lives, promoting physical and emotional wellbeing, and broadening opportunity for social activities. 

The team aims to provide advice and support to parents and carers, offering a safe environment and flexible service that works in partnership with them to meet their family member's individual needs. 

The service also attempts to respond to families sudden changing needs, by providing access to emergency short term admissions. Clients are also offered a routine medical screening in the form of an annual medical, which parents and carers are invited to be involved in.

The team

The team includes:

  • Charge nurse
  • Deputy charge nurse
  • Staff nurses
  • Care assistants
  • House keepers.

Throughout an individual's stay a qualified staff nurse is on shift, supported by trained care staff.

How to access the service

The unit operates on an open referral system, therefore can receive a referral from a professional or a carer.  Admission to the unit for short term care is open to adults with a learning disability and one or more of the following:

  • Additional physical disabilities which require regular nursing intervention
  • Severe challenging behaviours
  • Severe uncontrolled epilepsy
  • Individuals who require specialised health care eg tracheotomies, regular emergency medication. 

On receipt of a referral a qualified member of staff will complete an eligibility assessment to ensure that the individual who has been referred meets the admission criteria. Further information may be gathered from other professionals and services involved.

If the individual meets the eligibility criteria a phased introduction to the service will begin, involving meeting the staff at the unit, development of a care plan and a series of short visits to the unit, which will eventually lead to an overnight stay. Each individual is introduced at their own pace. 

Short term care would then be tailored to meet the individual and family needs throughout the year at regular intervals. 
 

About the unit

There are a total of seven beds, comprising of both single and double bedrooms. There is a large lounge and dining area.

On the ward there are sensory sessions, games, arts and crafts, TV and DVD, Wii and playstation. There are also outings into the community, accessing places such as shops, parks and beaches.

Meal times

Meal times are protected and flexible depending on an individual's needs and activities. Approximate meal times are:

  • Breakfast between 7.00am - 9.00am
  • Lunch 12noon - 2.00pm
  • Tea 4.30pm - 6.30pm.

Visiting the unit

The unit has a flexible visiting policy and welcomes relatives, friends and professionals to visit or phone the unit. 

Visitors are asked to call the unit to let them know they are coming, to help avoid busy periods and ensure the client is in on the unit at that time.