Corporate policies and procedures



Interpreting and translation policy

Interpreting and translation guidance

Patient and carer information policy

Requests for information: How to make them and what we do


Confidentiality and privacy

Confidentiality and sharing information policy

Consent for images and recordings

Monitoring and auditing service user confidentiality


Estates & Facilities Management (EFM) and environmental

Asbestos management policy

Business continuity policy

Confined spaces entry and working procedure

Control of contractors on site

Energy and water management procedure

Environmental management policy

Medical devices policy

Nicotine management policy

PPE – Provision of personal protective equipment (Estates) procedure

Transport procedure

Water management policy


Governance and legal

Clinical audit policy

Clinical audit procedure manual

Complaints policy

Coroners regulation 28 protocol

Duty of candour policy

Equality analysis policy

Equality analysis guidance

Governance of policies

Incident reporting and serious incident review policy

Information governance policy

Intellectual property policy

Learning from deaths policy

Research governance policy


Security and risk

CCTV policy

CCTV procedure

Information asset register procedure

Information security and risk policy

Organisational risk management policy


Records management and standards

Availability of records procedure

Creating and retrieving records procedure

Minimum standards for clinical record keeping

Minimum standards for corporate record keeping

Moving records and other sensitive information

Records management policy

Records management and safe haven procedure

Records retention and disposition procedure

Unified records procedure



External agency visits protocol

Safety alerts procedure



Volunteers procedure


If you require a copy of any corporate policy, please contact :