Patients enquiring about their own care

If you are a patient in our care and want to talk to someone about your care or change an appointment, please contact your care team using the details provided to you by the team. 

 

Woman on phone

 

Complaints

Find out how to register your concern as a complaint.

Data protection officer

Read more about the new data protection legislation and contact our data protection officer if you want to: access your records, have a query about your records or are concerned about your privacy and confidentiality.

Directory of services

Our Directory of Services provides contact details for the clinicians and managers leading the services in your area. The document is structured first by locality (e.g. Durham, Teesside etc.) then by service type (e.g. older people's services, children's services). This document is regularly updated.

Finance - invoices

Please direct all finance enquiries (for payables) to our finance team:
Email: tewv.financeinfo@nhs.net
Telephone: 01642 283906

Hospitals

Please contact the hospital direct - contact details are provided on the locations and contacts pages of our website

Governors

To contact your local governor, please send your questions or comments to (please tell us the name of the governor you wish to contact and give us your contact details so that a reply can be sent to you):

Address: Trust membership administrator, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Email: tewv.ftmembership@nhs.net
Telephone: 01325 552314

Find our more about being a Trust governor. 

HR enquiries

For all HR operations enquiries, contact our HR operational team:
Email: teawvnt.hroperations@nhs.net
Telephone: (01642) 451678 

Involvement and engagement team

Address: West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Email: tewv.ftmembership@nhs.net
Telephone: 01642 516468 or 01325 552314

Jobs

We advertise our vacancies on NHS Jobs.

Read more about careers at the Trust on our website. 

Media enquiries

Please contact our communications team:
Email: tewv.communications@nhs.net
Telephone: 01325 552223
Out of hours: 07920 297057

Read about our social media guidelines.

Medical records

If you require access to patient medical records, please contact our data protection team
Email: TEAWVNT.accessrequests@nhs.net
Telephone: 0191 3336330   

Membership

Address: Trust Secretary's Department Tees, Esk and Wear Valleys NHS Foundation Trust, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Email: tewv.ftmembership@nhs.net
Telephone: 01325 552314

Patient advice and liaison service (PALS)

Contact our patient advice and liaison service with your comments, concerns or complaints about our services.

Payroll

Current and past Trust staff should contact our payroll team for any payroll related enquiries
Telephone: 01642 283914
Email: tewv.payroll@nhs.net 

Recruitment

For all recruitment enquiries, including requests for references, contact our recruitment team:
Email: tewv.recruitment@nhs.net 
Telephone: 01642 288288

Find out more about vacancies at our Trust. 

Research and development

Email: TEWV.ResearchandDevelopment@nhs.net
Telephone: 01642 283501

Read about our research and development work, current studies and find out how you can get involved. 

Volunteering

Email: TEAWVNT.voluntaryservices@nhs.net
Telephone: 0191 333 6328

Read more about volunteering at our Trust

 
 

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