Patients enquiring about their own care

If you are a patient in our care and want to talk to someone about your care or change an appointment, please contact your care team using the details provided to you by the team. 


Woman on phone



Find out how to register your concern as a complaint.

Directory of services

Our Directory of Services provides contact details for the clinicians and managers leading the services in your area. The document is structured first by locality (e.g. Durham, Teesside etc.) then by service type (e.g. older people's services, children's services). This document is regularly updated.

Finance - invoices

Please direct all finance enquiries (for payables) to our finance team:
Telephone: 01642 283906


Please contact the hospital direct - contact details are provided on the locations and contacts pages of our website


To contact your local governor, please send your questions or comments to (please tell us the name of the governor you wish to contact and give us your contact details so that a reply can be sent to you):

Address: Trust membership administrator, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Telephone: 01642 516468 or 01325 552314

Find our more about being a Trust governor. 

HR enquiries

For all HR operations enquiries, contact our HR operational team:
Telephone: (01642) 451678 

Involvement and engagement team

Address: West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Telephone: 01325 552314


We advertise our vacancies on NHS Jobs.

Read more about careers at the Trust on our website. 

Media enquiries

Please contact our communications team:
Telephone: 01325 552223
Out of hours: 07920 297057

Read about our social media guidelines.

Medical records

If you require access to patient medical records, please contact our data protection team
Telephone: 0191 3336330   


Address: Trust Secretary's Department Tees, Esk and Wear Valleys NHS Foundation Trust, West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Telephone: 01325 552314

Patient advice and liaison service (PALS)

Contact our patient advice and liaison service with your comments, concerns or complaints about our services.


Current and past Trust staff should contact our payroll team for any payroll related enquiries
Telephone: 01642 283914


For all recruitment enquiries, including requests for references, contact our recruitment team:
Telephone: 01642 288288

Find out more about vacancies at our Trust. 

Research and development

Telephone: 01642 283501

Read about our research and development work, current studies and find out how you can get involved. 


Telephone: 0191 333 6328

Read more about volunteering at our Trust


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